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The Impact of UX Trend in Retail Industry
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The Impact of UX Trend in Retail Industry
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In retail industry, one brand’s UX designis proven to be the main reason why their customers stay loyal. The never-ending UX design improvements we have seen in so many shopping platforms have somehow increased customer’s expectations in shopping online. They wanted it to be “real”. Now, let’s see how UX is affecting each customer’s concept of shopping online.
The current UX trend in retail industry
UXis said to be the key behind a successful business because of how customers are always craving for a comfortable experience and simpler journey. UX designers try their best to give users those experience by implementing it on their apps. Unfortunately, we have now reached a certain point where UX is no longer considered to be a unique selling point because of how similar one brand’s UX design is to another. It is now time for a UX revolution.
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