Account Manager

PT Neviim Magen Teknologi is a subsidiary of PT Docotel Teknologi (www.docotel.com), we are a team of experienced DBAs, Project Management, Application Development, Software Implementation and IT Governance with a proven track record and skillsets. We know what we are doing, and we are good at it.

A. Job Description
• Operate as the lead point of contact for any and all matters specific to customer account management
• Build and maintain strong, long-lasting customer relationships
• Negotiate contracts and close agreements to maximize profit
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed.

B. Requirements
• Proven work experience as an account manager, key account manager, junior account manager or other relevant experience
• Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive
and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple account management projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• BA/BS degree in Business Administration, Sales or relevant field

Please send your latest CV with recent photograph to job@neviim.asia