WordPress Maintenance Staff
Responsibilities:
- Review, analyze & prevent any potential issue that may arise on our existing products
- Working closely with customer support to help resolving questions from clients

Requirements:
- Min. S1 in Information System/Information Technology
- Good English skills
- High understanding of web markup, including HTML5, CSS3, CSS
- Familiar with WordPress is a must
- Good analytical thinking and problem-solving
- Able to work individually and independently

WordPress Customer Support
Responsibilities:
– Attracting potential customers by answering their questions; or providing information about our
– Resolving product problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure the
– Logging and keeping records of customer/employee queries.
– Updating self-help documents so customers/employees can try to fix the problems by themselves
– Maintaining communication with clients to ensure good customer experience.
– Verifying all clients remain informed on their outstanding invoice and deadlines.

Requirements:
- Min. D3 in Information System/Information Technology
- TOEFL min 525
- High understanding of web markup (HTML5, CSS3, etc)
- Familiar with WordPress is a must
- Love to communicate and serve people
- Ready to work under pressure & time limits



Send your CV to hrd@hartama.technologyor submit it through daffyhazan.com/about