۩۞۩~SUPPORT & TROUBLESHOOTING~۩۞۩

Bootvis – Microsoft states this tool is not available, but they still “support it”. Bootvis “was” a performance tracing and visualization tool designed to help identify performance issues for boot/resume timing while developing new PC products or supporting software.

Change Analysis Diagnostic tracks Windows OS changes

COMDisable tool, views, disable or enable a list of available COM ports.

DebugView monitors kernel-mode and Win32 debug output on your local or networked TCP/IP computer.

Desktop Heap Monitor examines usage of a WIN32 subsystem that has an internal heap area known as "desktop heap". When running large number of programs, "Out Of Memory" error messages appear when you attempt to start new programs or try to use programs that are already running, even though you still have plenty of physical and pagefile memory available. (Support: KB126952)

DiskMon logs and displays all hard disk activity.

DLL Online Help Database – helps identify DLL version conflicts.

Fiddler is an HTTP Debugging Proxy which logs all HTTP traffic between your computer and the Internet. Fiddler allows you to inspect all HTTP Traffic, set breakpoints, and "fiddle" with incoming or outgoing data. (Support: HTTP Debugging)

Guided Help (depending on the problem) can automatically guide you through various steps to perform some diagnostic tasks yourself. (Support: How to . . .)

Kernel Memory Space Analyzer helps expert debugging engineers analyze crash dump files.

MDAC Component Checker helps you determine installed version information and diagnose installation issues with the Microsoft Data Access Components (Support: MDAC Website)

Memory Diagnostic tests the Random Access Memory (RAM) on your computer for errors. (Support: Users Guide)

Network Diagnostics for Windows XP tool (xpnetdiag) analyzes information about your network connectivity to help troubleshoot common connection problems. (Support: KB914440)

Portmon monitors and displays all serial and parallel port activity on a system. Advanced filtering and search capabilities make it a powerful tool for tracking down problems in system or application configurations.

PortQry Command Line Port Scanner is a command-line utility that troubleshoots TCP/IP connectivity issues by reporting the port status of TCP and UDP ports on a computer you choose. For details, see KB310099 and description. (Description of Microsoft Port Numbers & All Port Numbers)

Port Reporter logs TCP and UDP port activity on a local Windows system by running as a service logging which ports are used, which process is using the port, if the process is a service, which modules the process has loaded and which user account is running the process. (Description of Microsoft Port Numbers & All Port Numbers)

Port Reporter Parser Tool is a log parser for Port Reporter log files. Port Reporter Parser has many features that can help you analyze Port Reporter log files.

Process Explorer shows information about which handles and DLLs processes have opened or loaded.

Process Monitor shows real-time file system, Registry and process/thread activity.

Product Support's Reporting Tools and Premier Services Reporting Utility (Alliance version) facilitates the gathering of critical system and logging information used in troubleshooting support issues. There are 8 specialty versions, one for each of the following support scenario categories: Alliance, Directory Services (not for NT 4.0), Networking, Clustering, SQL, Software Update Services, MDAC and Base / Setup / Storage / Print / Performance. (Support: Blog Article & Overview)

Sysinternals Troubleshooting Utilities zipped into a single file containing the individual troubleshooting tools and help files.

User Mode Process Dumper (userdump) dumps any running Win32 processes memory image (including system processes such as csrss.exe, winlogon.exe, services.exe, etc) on the fly, without attaching a debugger, or terminating target processes. Generated dump file can be analyzed or debugged by using the standard debugging tools.

User Profile Deletion Utility (Delprof) deletes all data that is stored in a user profile including desktop settings, favorites, program-specific data that is contained in the Application Data folder, and the contents of the My Documents folder.

User Profile Hive Cleanup helps with slow log off and unreconciled profile problems ensuring that user sessions are completely terminated when a user logs off when using Roaming Profiles or locked profiles as implemented through the Shared Computer Toolkit.

Video Decoder Checkup Utility helps determine if an MPEG-2 DVD video decoder is installed, and whether it's compatible with Media Player 10 or Media Center Edition.

Windows Installer CleanUp Utility can remove a program's configuration information if experiencing installation (Setup) problems.

Windows Support Tools are intended for use by Microsoft support personnel and experienced users to assist in diagnosing and resolving computer problems.


TO BE CONTINUE...