Gan, ane lagi nyari kandidat untuk posisi Middle Network (IT Infrastructure) lokasi di Jakarta. Silahkan di cek detailnya dibawah :

Middle Network (IT Infrastructure)

Job Summary :
• Provide support to follow up to-do item as assigned by BRM or SM to meet customer satisfaction.
• Provide assistance, support and profesional opinion to resolve customer complaint immediately as assigned by SM to meet customer satisfaction.
• Provide assistance, support and profesional opinion on improvement based on CS survey feedback to meet customer statisfaction.
• Provide data to SM regarding product/service defect to maintain the SLA/OLA/SLT/RPO/RTO defined.
• Conduct technical support in DR system within range time to achieve SLA/RPO/RTO.
• Provide required data and information related to Service Reporting.
• Support by providing & preparing all valid data & information required to conduct sizing & scoping activity in Network and communication area to ensure that the service performance achievements meet.
• Conduct investigation, incident resolution as assigned by Incident Manager and finding corrective action appropriate in order to achieve SLA.
• Provide consultation to Service Desk regarding the ticket assignment to get correct service assignment.
• Perform corrective action in medium priority as planned and defined by IT Security Manager to achieve excellent service quality.
• Provide support to identify problem to improve the service product.
• Provide support for change assessment and evaluation to respond the customer's request.
• Conduct development and testing to ensure the quality of deliverables and confirming the result to SUH.
• Conduct release planning, deployment, and evaluation in order to ensure the quality of deliverables.
• Support and provide current data to establish configuration in order to provide excellent customer service
• Provide support for SIP Proposal to improve the current service.
• Conduct service improvement implementation to improve the current service.
• Support implementation and verification of backup methodology solution in regular basis in order to achieve SLA.
• Provide implementation and verification of monitoring methodology solution in regular basis in order to achieve SLA.
• Operate implementation and review of maintenance methodology solution in regular basis in order to achieve SLA.

Required experience :
• Male / Female.
• Minimum graduated from reputable university, Bachelor Degree in Information Technology, Electrical Engineering, or Science. Master Degree (S2) will be more preferable.
• Having experience of more than 4 year as network engineer both project and operation in Infrastructure.
• Willing to work long hours.
• Able to work independently.
• Good teamwork.
• Good attitude.
• Good communication in English.
• Have certification of product such as Cisco CCNA, CCNP

Salary : IDR 10,000,000 up


Buat agan yang merasa bisa dan tertarik bisa mengirmkan cv ke
rio@reeracoen.co.id dengan subject CV_Kaskus_Mid.Network

Thanks ya gan,
Ane tunggu CVnya.