11th December 2014 - London, UK

Skytrax have confirmed that Garuda Indonesia is to be announced as the newest member of the exclusive group of 5-Star Airlines.

Commenting on the 5-Star Airline rating to be announced, Edward Plaisted, CEO of Skytrax said: "This is recognition of the major turnaround in quality standards at Garuda Indonesia, reflecting the hard work by the airline in recent years, and we delighted to confirm that they are now meeting the 5-Star Airline. This rating is based on an all-round assessment of the product and service, onboard and at the airport. We place a lot of importance on the fact that the majority of customers travel in Economy and it is the quality and consistency of those standards that contribute greatly to Garuda securing 5-Stars. Consistency of an airline's product and service is a major part of the 5-Star rating, with Garuda's long haul fleet now offering Business Class flat-bed seating and 32-34 inch seat pitch in Economy Class. Customers can also experience the new First and Business Class 5-Star service concept rolled out across the Boeing 777-300ER fleet."

This 5-Star Airline rating also takes account of planned airport and service changes in 2015, when Garuda will transfer to the new Terminal 3 at Soekarno-Hatta International Airport, it's home base hub. This will provide a new home for Garuda Indonesia and SkyTeam member airlines, improving the travel experience through enhanced transfers and airport service, together with improved and expanded premium passenger facilities.

Garuda Indonesia has one of the youngest fleets in Asia with an average aircraft age of just 4.02 years (December 2014), consisting of 130 aircraft, and due to grow to 145 aircraft in 2015.

The "Garuda Indonesia Experience" brings hospitality, culture, and everything best from Indonesia through five senses, namely sight, sound, taste, scent, and touch, to be implemented in the service of pre-journey, pre-flight, in-flight, post-flight, and post journey.
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