let's see the link

http://mariakamalmilatu.wordpress.co...c-doesnt-know/

baru komen..

sedikit yg terkopi :

"What The Public Doesn’t Know"

"I’m writing this based on my own experience, and the stories that my friends related to me. I’m writing as a medical officer in a busy teriary center hospital, which means I’m not a specialist, and neither am I a junior doctor/house officer. It also means that I have no power at all for decision making about human resource, buying of drugs and equipments, hospital bills, the service of other departments, my own pay or even the food I eat when I’m on call.



The only contribution I make towards the care of my patients is to care for them, with my knowledge and experience, as much as I can, with the most empathy, manners, efficacy and quality that I could give.



The only contribution I make towards the training of junior staff is by training myself rigidly, and then teach them all I know, with the little time I have in my hands (in addition to the job description – treating patients), be a good leader and example to them.



When I said “only”, it basically means there are others who could give greater contribution, or in other means. When I said “only”, it means that the hospital, the ministry of health, have their own responsibilities towards better care for the public.



It basically means that there are so many things out of my control, our control.



However the complains always landed on us, our juniors, the nurses and medical assistants (MAs).



So here you are. What the public doesn’t know.



* * *

You may not know, that the doctor you waited for 2 hours in the clinic, is likely the very same doctor that has to attend the emergency department (ED) because of a case of heart attack. Or sometimes two or three cases of heart attack on one go. The thing is, this doctor may need to attend to another case who’s collapsed in the ward.



You may not know, the doctor that made you wait for two hours in the cold ED, breathless with asthma, before admitting you to the ward, may be the same doctor who is attending a pregnant lady, breathless with asthma too, about a block away, in the maternity building.



You may not know, the doctor that is attending your father who’s having a heart attack, did not even sleep last night, has been working since 8am yesterday, running around until 10am today and still running around. Furthermore, he’s expected to run around with a perfectly functioning mental state until at least 5pm.

Do you know what kind of mental capacity does a person have with not sleeping for more than 24 hours? Apparently it’s like someone drunk trying to drive. Imagine that before you complain to the doctor, “why are you so slow?” when perhaps that’s the ONLY doctor who’s available at that moment to attend to your father.



You may not know, that doctor who’s patiently explaining and teaching her junior doctors in the middle of the night, has not taken a rest since 7am today, is actually expecting a phone call to inform the results of another ill patient, who might collapse soon.



You may not realize that the doctor in front of you is trying to decide, which one among the four emergency cases that he has to attend, is the most urgent case to be seen. They are probably 500m apart from each other, in different wards, on different floors.



You may not even try to imagine, when that bus in Genting crashed and killed 37 people, a few medical officers were on their way back after their shifts, but had to come back to the hospital because of the disaster. Did you ever wonder, maybe one of these doctors may have had a flight to catch, to visit his own ill mother in another state of the country?



You may not realize, that doctor you saw eating his dinner at 5pm (which, by your standards, is too early to have dinner), probably is eating his first meal of the day. Or the first meal after his breakfast at 8am yesterday.



You may not realize that the five phone calls that interrupted your 10 minutes conversation with your doctor, are urgent phone calls, and the doctor is trying to decide whether to stop the conversation and attend to the other patient too."