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CLM Planning & Data Analysis Staff - Jakarta

Job Role
Diagnose market trends and use customer analytics output as reference to design customer lifecycle-based campaigns. Develop customer lifecycle-based campaigns based on customer micro-segmentation. Develop comprehensive campaign analysis to improve campaign performance. Ensure all required official documents and reporting well-managed
Experience & Qualifications

Min D3 / S1 Economy, Engineering, Marketing, Operation Management, Research, Statistic.
Min. 1 year experience in marketing (analysis & planning)
Knowing Customer Lifecycle Management is preferable
Strong analytical & logical skill
Excellent communication verbal & Written (Bahasa & English)
Presentation skill capability
Excellent interpersonal skill
Target oriented & problem solving approach
Able to work in details and moderat data analysis capability
Open minded & creative
Able to work both individually and in teamwork
Able to work consistently under pressure
Computer literate (Ms Office & Excel)
Senior Fraud Analyst - Jakarta

Role Purpose

To Analyze, Investigate & do action to suspicious fraud effectively. The purpose of the roles is to minimise exposure to fraudulent abuse or attack on Indosat’s revenue streams by through prevention, timely detection, analysis of threats against Indosat’s products, services and revenue and doing action to suspicious fraud effectively. To ensure that all revenue streams are properly safeguarded bearing in mind Indosat’s obligation to employees, shareholders and customers.
Their role holder will work closely within the Fraud Management Division and Revenue Assurance Group to execute a fraud detection strategy by typically responding to alerts generated by the various fraud management solutions, external and internal reports, GSM High Usage Roaming reports and other data as necessary. Looking for anomalies and probing into cases containing key indicators of fraud. Conforming to and introducing techniques to ensure alerts and their source and all other inputs are functioning accurately and subsequently escalating to the management areas where the source needs to be given higher attention.
Experience & Qualifications

Education Level: S1 / S2
Has suitable strong and hard competency


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